A Learner Protection Scheme is included in the 25-week full-time time English course fee for Non-EU/EEA students. All English language schools are legally obliged to provide non-EU/EEA students with Learner Protection Insurance. This insurance ensures that those students’ fees and courses are guaranteed, in the eventuality that 25-week full-time English language programmes become unavailable.
Cancellation & Deferral Policy
I. Course cancellations are only accepted up to two weeks prior to a new student’s arrival date in Ireland. For a local student, cancellations are only accepted up to two weeks prior to the course start date, as stated on the Application Form. This does not apply if DCAS has issued an official Acceptance Letter for a study visa. Cancellations are subject to a €150 administration fee.
II. Course cancellations and/or deferrals are not available for students studying on a student visa, except in cases where the student visa decision is pending, or on appeal. In such cases, the school can defer the enrolment until a final decision on the immigration status has been reached.
III. Students not studying on a student visa may defer enrolment on the programme within the same academic year, provided the school receives written notice at least two weeks prior to the student’s start date, and the student pays a €150 administration fee.
IV. In cases of deferral, any fees or deposits paid by the student will be carried forward to the following year. Should fees change between the date of deferment and the course commencement, the student must make up that difference in fees.
V. Students cannot transfer their enrolment, credit notes, or course to any third party. Any credit notes held on student, or agent, accounts will remain valid for a maximum of 12 months; they will thereafter become void.
The school assumes that all prospective students will have made a committed decision to study a given course before applying for admission. Consequently, the school policy on the refund of any fees upon withdrawal from a course is as follows:
I. No refund will be made when a student withdraws with less than two weeks prior to the course start date, as stated on the Application Form. In cases of Study Visa renewals, it is the student’s responsibility to check with relevant authorities that their visa application is eligible for approval.
II. No refund will be made if a student enters the country on a student visa obtained on the basis of the school's letters of acceptance and enrolment.
III. No refund is permitted or shall be made when a student decides to leave the school for whatever reason after an extension of a student visa has been obtained through school facilitation.
IV. Where it is proved that a prospective student has submitted a forged document(s) with a view to registering as a student, fees will not be refunded by the school and relevant authorities will be notified.
V. In a case where a prospective student is refused a student visa, the school will refund all fees paid less a €150 administration fee. However, in such an event, no refund will be made unless the school has received all original copies of the school letters of enrolment plus an original copy of refusal from the appropriate immigration authority or Irish embassy.
VI. Please note that in cases of visa refusals for renewals/extensions in Ireland, the student must: provide a current full passport showing a lack of new stamp from INIS; flight tickets proving that the student will be leaving the country once their visa has expired; and return all official school documentation (Acceptance Letter).
VII. No refund will be made when a student is refused entry to the country or asked to leave the country.
VIII. Registration fee and third-party costs, such as examination fees, medical insurance fees and courier fees are non-refundable.
IX. Cancellations and refunds must be requested within 90 days of booked course start date. Late requests are not accepted. Credits are only valid for 12 months, expiring after that period.
All refund requests must be made in writing through the Fee Refund Form available at school reception. It may take up to 20 working days to process a refund, once a request is approved and the approval is communicated to the student.
Download the REFUND REQUEST FORM